Last updated: April 5, 2026
We collect information you provide directly to us, including your name, email address, and business information when you create an account. We also collect order data from your connected Shopify stores to provide our shipping services.
We use the information we collect to provide, maintain, and improve our services, process shipping labels, communicate with you about your account, and comply with legal obligations.
We share your information with shipping carriers (USPS, UPS, FedEx) to generate labels and track shipments. We do not sell your personal information to third parties.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.
You have the right to access, correct, or delete your personal information. You may also request a copy of your data or object to certain processing activities.
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our service is used.
If you have any questions about this Privacy Policy, please contact us at privacy@gobigly.com